Useful information for your holiday

To read before you depart

General information

Check-in is from 3:00 pm on the day of arrival.
Check-out is by 11:00 am on the day of departure.
If you wish to extend your stay in the room, late check-out is available on request.
We are a non-smoking hotel.
Breakfast is from 8:00 to 10:00am
Light Lunch from 12:00 to 2:15pm with snacks and varied selections
The à la carte restaurant is open every day from 6:00 to 10:00 pm and on weekends from 12:00 to 2:15 pm

 

 

Cancellation policy for 2021

We would like to emphasize that our cancellation policy is based on maximum flexibility and will allow you to plan your holiday without stress or worries.


• At the time of booking a deposit equal to 30% of the total budget is required.
• Up to 15 days before arrival: free cancellation and refund of the deposit (the handling costs of € 30 will be withheld).

 

 

Animals

Ours is a pet friendly hotel. At an additional cost of € 15 per day, your pets can stay with you. We reserve the right to charge € 50 if an extra final cleaning is required.

 

 

 

Payments and bank details

Beneficiary: HOTEL BRENZONE S.R.L.
Bank: CASSA RURALE ALTO GARDA
MALCESINE AGENCY
IBAN code: IT81R0801659551000018062691
BIC: CCRTIT2T04A